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Dan B.

August 2, 2022

Update: the review below was from our initial experience and how Aquaguard stood by their work. Today, we had an issue and they quickly sent out Corey Michaud, Matt V and Andrew. They resolved the issue with minimum intrusion to my house, and went out of their way to assure me that any repairs were covered by warranty. They took the time to test the system fully, walk me through the procedure and offer contacts for follow up. I continue to be very impressed by this company’s service and glad I invested in their product. Great people who are a pleasure to do business with. Original review: We had ground water intrusion in our basement and secured several quotes for interior, permanent water proofing solutions. We went with Aquaguard even though they were not the cheapest option. Our decision was based on their reputation and for resale considerations. They had some considerable issues on their first pass at installation that had to be corrected by a different work crew. I'm giving them 5 stars because the sales (Cole and Justin) team was very responsive and the second work crew (Frankie, Austin, and Sammy) were phenomenal to work with. Long story short, they it right and they didn't fight with me at all. They did the right thing. Mistakes happen but I was very impressed with how Aquaguard committed to correction and ensuring my family was comfortable with the results. I would definitely recommend them.

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    Atlanta Office

    875 Pickens Industrial Dr
    Marietta, GA 30062