Reviews
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Reviews from Real Customers
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Michael Dever is a Service Technician. He came to my home to performed maintenance on my unit. He did such an awesome outstanding service…
Michael Dever is a Service Technician. He came to my home to performed maintenance on my unit. He did such an awesome outstanding service that I requested him for next year. He took time to explain the importance of this service. He was thorough and professional.
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Brooklyn was awesome at answering all my questions. He did an extremely thorough inspection. Excellent service
Brooklyn was awesome at answering all my questions. He did an extremely thorough inspection. Excellent service
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The three-man crew worked together as a team that was well acquainted with having to adapt their procedures to the environment of the…
The three-man crew worked together as a team that was well acquainted with having to adapt their procedures to the environment of the project assignment. Mason, as team leader, and Mason and Lewis worked well with each other; they were respectful in attitude toward customer and the project property. Originally, the plan was that it might take a day and half. Comment was made that rain was forecast for next day. Consequently, the crew decided to finish the job that day, contining to work after dark. They finished the job, leaving the work area clean and all materials picked up.
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Adrian was very proactive in his inspection and very detailed in his explanations of the crawlspace repairs needed in my house. He gave me…
Adrian was very proactive in his inspection and very detailed in his explanations of the crawlspace repairs needed in my house. He gave me confidence that I was on good hands
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Installation was great and done in time. Audience & Calvin did a great job, were very professional, explained everything they were doing,…
Installation was great and done in time. Audience & Calvin did a great job, were very professional, explained everything they were doing, and cleaned up great after they were done. I would recommend to anyone!
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Michael Dever was an excellent representative of AquaGuard and did a fantastic job. His service was beyond 5 stars. His communication was…
Michael Dever was an excellent representative of AquaGuard and did a fantastic job. His service was beyond 5 stars. His communication was great and he explained how my crawl space worked. I didn’t have the best experience last time with AquaGuard, but he restored my trust in the company. Happy to see how the encapsulation system turns out.
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Brayden did an excellent job on my spring tune-up. Thorough, knowledgeable and very professional.
Brayden did an excellent job on my spring tune-up. Thorough, knowledgeable and very professional.
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Aqua Guard came out to my house on March 24 to inspect and adjust the jacks under the crawl space. I am selling my house on Monday and part …
Aqua Guard came out to my house on March 24 to inspect and adjust the jacks under the crawl space. I am selling my house on Monday and part of the closing process was to level dining and living room floor. Taylor adjusted the jacks and assured me that if any thing else needed to be done he said that they would take care of any other details. Very professional and would recommend there services. Thanks again and will recommend the transfer of warranty to the new owners.
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Hunter and Whitt came over, were very professional, and explained everything perfectly to my family and I. They were very nice and…
Hunter and Whitt came over, were very professional, and explained everything perfectly to my family and I. They were very nice and enjoyable company. They made the process very easy and understandable, and I was even able to finance my project at a reasonable price and have the workers come out to my house the day after I signed up. Thank you for sending them over, my dog will especially miss them.
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Michael Dever came out for our annual maintenance of our basement system. He was punctual and professional. Highly recommend.
Michael Dever came out for our annual maintenance of our basement system. He was punctual and professional. Highly recommend.
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Adrian was so professional! I’ll call him again!
Adrian was so professional! I’ll call him again!
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Amanda was professional and through.The presentation was clear and left you with options. Enjoyed working with her.
Amanda was professional and through.The presentation was clear and left you with options. Enjoyed working with her.
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Ben and Jerry (Jerrad) did a great job of servicing my dehumidifier air system unit. They explained the cleaning process, adjusted the…
Ben and Jerry (Jerrad) did a great job of servicing my dehumidifier air system unit. They explained the cleaning process, adjusted the settings and completed the process. An inspection of each wall of the foundation led to the suggestion of a wall gutter/ sump pump system. I am informed and know how to proceed. Excellent service and educational information.
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Craig with Aquaguard was great. The company and Craig did a great job of communicating with me. They were on time and very respectful. I…
Craig with Aquaguard was great. The company and Craig did a great job of communicating with me. They were on time and very respectful. I would 10/10 recommend and use them again!
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I just wanted to leave a review thanking Aquaguard for their professionalism, kindness, and the peace of mind they provided my husband and…
I just wanted to leave a review thanking Aquaguard for their professionalism, kindness, and the peace of mind they provided my husband and I. They did a fantastic and efficient job with placing floor joists and supports for our home. We felt a difference in our floors immediately. Thank you Mason, Chris and Kevin!
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I was very pleased with my install. My crew were very efficient and communicated with me very well. Answered all my questions. My sales…
I was very pleased with my install. My crew were very efficient and communicated with me very well. Answered all my questions. My sales manager was very informative and knowledgeable about the Aquaguard products and provided different options to fit my budget.
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I had a great experience with Adrian Haynes. He came out to assess moisture I noticed coming through my garage foundation, and he quickly…
I had a great experience with Adrian Haynes. He came out to assess moisture I noticed coming through my garage foundation, and he quickly identified the real issue – soil had built up against the foundation from my neighbor’s planter, allowing water to collect and seep through. What really impressed me was his honesty and professionalism. He took the time to clearly explain everything, even drawing a simple diagram, so I could fully understand what was happening. He even went the extra mile and helped dig away the excess soil to immediately improve the situation. I truly appreciate his integrity and would highly recommend him to anyone needing foundation expertise!
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Korey Stephen’s and his crew were amazing they were very professional throughout the job they did on our crawl space.
Korey Stephen’s and his crew were amazing they were very professional throughout the job they did on our crawl space.
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As a Realtor®, my top priority is ensuring my clients get the absolute best, especially when it comes to something as important as their…
As a Realtor®, my top priority is ensuring my clients get the absolute best, especially when it comes to something as important as their home’s foundation. I had the pleasure of working with Mark Snelling from AquaGuard, and I can’t say enough about his professionalism, knowledge, and willingness to go the extra mile. Mark didn’t just inspect the home—he took the time to educate me and my clients every step of the way. He even let me step into the crawl space with him so I could learn firsthand! His dedication and expertise gave us so much peace of mind during this process. Mark, thank you for your patience, thoroughness, and for treating this home as if it were your own. It was an absolute pleasure working with you!
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Carlos and Julian were great. They placed my new posts in the garage. They answered all my questions before during and after the project. …
Carlos and Julian were great. They placed my new posts in the garage. They answered all my questions before during and after the project. They cleaned up at the end and were professional and kind.
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Shawn / Chris did an amazing job on our driveway! We highly recommend Aquaguard! We are very happy with their work!
Shawn / Chris did an amazing job on our driveway! We highly recommend Aquaguard! We are very happy with their work!
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Blake Whitener came on a Saturday to evaluate the situation in my basement to provide an estimate for services to contain the problem. He…
Blake Whitener came on a Saturday to evaluate the situation in my basement to provide an estimate for services to contain the problem. He was a pleasure to work with, professional and caring. I appreciate the thorough explanations that were supplied to assist me in making an informed decision. The scheduling to complete the work was expedited as soon as possible working around the extreme weather we just encountered. Blake checked on me throughout the processing and everyone involved was very efficient and thorough as the work got completed.
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Excellent service. Very friendly and courteous, from Jarrod, the Field Inspector, to the 3 contractors that came out (ShaQuan, Devante, and …
Excellent service. Very friendly and courteous, from Jarrod, the Field Inspector, to the 3 contractors that came out (ShaQuan, Devante, and Arthur) to do the work. Professional and efficient. I would highly recommend.
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The team did a great job – very timely and professional.
The team did a great job – very timely and professional.
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Cornbread and JW were so professional, thorough and efficient!
Cornbread and JW were so professional, thorough and efficient!
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It was a pleasure having Jared S. as my technician today to complete the annual service and maintenance on my crawlspace system. Jared was …
It was a pleasure having Jared S. as my technician today to complete the annual service and maintenance on my crawlspace system. Jared was very thorough in servicing my system and in answering and explaining any questions I asked. Jared went above and beyond in a professional and friendly manner.
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From the ease and convenience of making an appointment to reviewing the assessment, Aquaguard made the process simple and informative. Ron, …
From the ease and convenience of making an appointment to reviewing the assessment, Aquaguard made the process simple and informative. Ron, our inspector, was punctual, honest, friendly, thorough, and professional. I am now relieved and aware of possible issues to monitor moving forward!
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Nick Beuoy was a fantastic tech who walked me through all of the things he saw, and informed me what i should keep an eye on. great tech…
Nick Beuoy was a fantastic tech who walked me through all of the things he saw, and informed me what i should keep an eye on. great tech and thanks so much!
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Everyone was so very personable, polite, informative, and knowledgeable. Great experience!
Everyone was so very personable, polite, informative, and knowledgeable. Great experience!
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Tim and Davon, the AquaGuard team, were knowledgeable about the project and explained the procedures that would be completed. They worked…
Tim and Davon, the AquaGuard team, were knowledgeable about the project and explained the procedures that would be completed. They worked effectively until finished. Then Tim showed photos of the work in the crawlspace. He used a laser and ruler in the dining room and kitchen while Davon turned the jack screws under the house until the desired height was achieved. A very professional job by the AquaGuard team.
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Mike Dever was very professional and explained everything to me. He worked very hard. Highly recommend him and Aqua guard.
Mike Dever was very professional and explained everything to me. He worked very hard. Highly recommend him and Aqua guard.
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Darrius from Aquaguard was amazing and very clear. I loved how flexible my options were and how easy and flexible my payments option were….
Darrius from Aquaguard was amazing and very clear. I loved how flexible my options were and how easy and flexible my payments option were. Thank you Aquagaurd.
Kron Bread, JW and J. Wheeler did amazing job repairing my crawl space. Very nice guys. Great Service 👍
Kron Bread, JW and J. Wheeler did amazing job repairing my crawl space. Very nice guys. Great Service 👍
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Honestly is the best policy!!! I was scheduled for a floor support installation which means installing 4 support jacks beneath my bathroom…
Honestly is the best policy!!! I was scheduled for a floor support installation which means installing 4 support jacks beneath my bathroom floor. The day of the installation, Aqua Basement System foreman stop project and advise to consider replacing the entire bathroom floor inorder to fix the problem and not proceed with installing the support jack. I was shocked and appreciated by the professionalism of "doing the job right". The point is that he could have taken my money and proceeded with the plan but to the respect of the company's integrity and the loyalty to great customer service. He had chosen honesty. I appreciate the support Aqua Basment system provided during this process.
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Michael Van Horn and his teammate did a stellar job to correct a warranty oversight for my home in Marietta. I made the correct choice to…
Michael Van Horn and his teammate did a stellar job to correct a warranty oversight for my home in Marietta. I made the correct choice to have AquaGuard encapsulate my crawl space. They were punctual and completed the remediation as promised.
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Darius was a wonderful agent and very professional. We loved our session and he did a great job. Great representation of Aqua Guard
Darius was a wonderful agent and very professional. We loved our session and he did a great job. Great representation of Aqua Guard
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Darrius, did an awesome job diagnosing my mom’s water problem. Very personable and excellent service.
Darrius, did an awesome job diagnosing my mom’s water problem. Very personable and excellent service.
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Chose AquaGuard to fix a sinking driveway. It was great experience from beginning to end. From the first appointment to do an estimate…
Chose AquaGuard to fix a sinking driveway. It was great experience from beginning to end. From the first appointment to do an estimate through the completion of the project AquaGuard arrived at the scheduled time. Raymond and Brian did the actual leveling and were fantastic. They let me know what was going on throughout the entire leveling process. Great company to work with.
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Darrius was nothing but professional in our initial meeting. He did an amazing job walking us through everything and explained in detail….
Darrius was nothing but professional in our initial meeting. He did an amazing job walking us through everything and explained in detail. Highly recommend!
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Nothing but great things to say. Great crew. Arrived on time, throughly explained their process and promptly got to tackling the…
Nothing but great things to say. Great crew. Arrived on time, throughly explained their process and promptly got to tackling the job. Gave a thorough explanation of the completed work afterwards and answered all additional questions I had. Really appreciated the minimal demolition during the work and the clean up afterwards. Would definitely recommend them for your projects!
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Great experience! Mike Morgan, Certified Field Inspector, was so knowledgeable. He knew how to remedy the wet area in our crawl space. …
Great experience! Mike Morgan, Certified Field Inspector, was so knowledgeable. He knew how to remedy the wet area in our crawl space. The AquaGuard installers, Shaquan, Trey, and Trey could not have been nicer and were very professional. They worked tirelessly. The finished product is not only beautiful but works great. Our crawl space now has a drainage system, with a pump and dehumidifier. The crawl space is encapsulated. We highly recommend AquaGuard. Thank you Mike, Shaquan, Trey and Trey!
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Just wrapped up the job for stabilizing and raising our floors and Mason and Kevin did an amazing job!
Just wrapped up the job for stabilizing and raising our floors and Mason and Kevin did an amazing job!
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I had three jobs done today; jobs 1 & 2 crawlspace encapsulation &, settlestop on LRoom floor done by Kevin, Curtis & Jamal. Job 3, settle…
I had three jobs done today; jobs 1 & 2 crawlspace encapsulation &, settlestop on LRoom floor done by Kevin, Curtis & Jamal. Job 3, settle stop poly renewal on my kitchen patio done by Kevin & Jeremy. A careful & thoroughly explanation was given on each job with a step by step approach. All questions answered with professionalism & clarity which was greatly appreciated. The finished product for each jobs was outstanding & met my expectations per the description provided for the final product. The technicians on both jobs were awesome!! Very pleasant, polite & easy to work with. Would rate them above 10!
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Kevin PJ & Reed are amazing. They answered all my questions, explained everything about the project what they were doing. I really…
Kevin PJ & Reed are amazing. They answered all my questions, explained everything about the project what they were doing. I really appreciate their work ethic & their etiquette. Thank you gentlemen!
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We are well pleased with the service we received from Kevin, Curtis and Damaj. They were extremely polite and very professional at all…
We are well pleased with the service we received from Kevin, Curtis and Damaj. They were extremely polite and very professional at all times.
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Mason, Chris and Richard did an AWESOME JOB
Mason, Chris and Richard did an AWESOME JOB
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Darius is the real deal!!! He came through, gave us great education, and a very competitive quote to fix our home's foundational issues. If …
Darius is the real deal!!! He came through, gave us great education, and a very competitive quote to fix our home's foundational issues. If you're having the same issues and looking for a fix, he's your guy. Give him a call. Super friendly and professional too.
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Great. Michael & matt were great to work with. Had some additional issues which they gave pics and options. Decided to go with aquaguard…
Great. Michael & matt were great to work with. Had some additional issues which they gave pics and options. Decided to go with aquaguard to complete since I know their history and good work product
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It’s been several years since we had Aquaguard installed and no issues. We just were inspected by Nick Beuoy and he was great! No issues- …
It’s been several years since we had Aquaguard installed and no issues. We just were inspected by Nick Beuoy and he was great! No issues- highly recommend Aquaguard and Nick!
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Matthew Urbanski was excellent throughout the process of addressing my elderly mother’s foundation issues. He took the time during a second …
Matthew Urbanski was excellent throughout the process of addressing my elderly mother’s foundation issues. He took the time during a second site visit ( that I was able to be present for) to thoroughly explain what repairs were needed and the expected timeline for completion. Because my mother has been experiencing some memory issues, he was also very thoughtful in ensuring that all family members were included and informed throughout the process.
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The ATL North Crew did a great job encasing my crawl space yesterday. I'm amazed they finished everything in one day. Many thanks to Joseph …
The ATL North Crew did a great job encasing my crawl space yesterday. I'm amazed they finished everything in one day. Many thanks to Joseph P., Joseph E., and Tristen!
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I’m more than pleased with what AquaGuard was able to do with my brick front steps. Joseph, Brondon, and Hector were very professional,…
I’m more than pleased with what AquaGuard was able to do with my brick front steps. Joseph, Brondon, and Hector were very professional, extremely polite and informative about what they were going to be doing. This after picture doesn’t capture very well what the guys were able to do but it shows how large the steps are and gives an idea of the extreme weight of them. The steps had settled/tilted away from the porch several inches and the mortar stuck between the steps and the wall and was pulling the wall with it, causing cracks in the brick wall and top brick border on the porch edge to kick up. I was worried a very pricey full tear out and rebuild was necessary. The guys lifted the steps up and back towards the house and the porch wall went back straight and the cracks closed up. In addition, the pillars will keep the steps in place and avoid future settling. I highly recommend AquaGuard. Thanks guys!!!!
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Lo, it came to pass that the floor surrounding our kitchen island did bounce beneath our feet, as though our dwelling had been constructed…
Lo, it came to pass that the floor surrounding our kitchen island did bounce beneath our feet, as though our dwelling had been constructed atop springs both whimsical and unwise. This state of affairs brought neither joy nor confidence, for our home is yet but a youth. Enter Sir Michael Dever of Aquaguard by Groundworks. Sir Michael was most thorough in his inspection and did plainly reveal the cause of our floor’s peculiar conduct. He set forth several remedies with the judgment of a structural sommelier, the quiet wisdom of a home alchemist, and the steady wit of one long accustomed to translating the strange complaints of houses. There was no pressure, no fear conjured. Only clear expectations, sound counsel, and a price both fair and reasonable. So assured were we by his manner that we did secure a five-year service plan, that he may return yearly to confirm our kitchen floor remains firm, faithful, and unenchanted. Should thy house behave in ways a house ought not, seek Sir Michael Dever, Service Technician.
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Dylan was extremely knowledgeable and helpful with my families foundation issue. He was available when we needed him and provided solutions …
Dylan was extremely knowledgeable and helpful with my families foundation issue. He was available when we needed him and provided solutions that I never knew were needed and required.
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We had an outstanding experience with Aquaguard. Our Sales Rep, Adrian, provided a recommendation with pictures included. The installers,…
We had an outstanding experience with Aquaguard. Our Sales Rep, Adrian, provided a recommendation with pictures included. The installers, Sammy and Cornbread, were extremely knowledgeable and the results were perfect. No more water in the crawl space, and no more sagging floors. I would recommend Aquaguard to anyone!
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I met Ezekiel and Bryan on yesterday. I was very impressed with their professionalism. They were very courteous and thorough with their…
I met Ezekiel and Bryan on yesterday. I was very impressed with their professionalism. They were very courteous and thorough with their presentation. They answered my questions and followed through with the information that I requested. They represented Aqua Guard well ! C. Smith Conyers, Georgia
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AquaGuard came to do some concrete lifting for us. Reymond and Brian were fabulous. They did an excellent job on the actual work and…
AquaGuard came to do some concrete lifting for us. Reymond and Brian were fabulous. They did an excellent job on the actual work and cleanup! Very professional and personable!
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CFI Sean Bell from AquaGuard came out for a free foundation estimate and was fantastic! Very knowledgeable, gave clear, honest advice about …
CFI Sean Bell from AquaGuard came out for a free foundation estimate and was fantastic! Very knowledgeable, gave clear, honest advice about our home’s issues with zero sales pressure—just facts and solid options. Refreshing and professional. Highly recommend AquaGuard (and Sean specifically) for any foundation concerns!
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Awesome job by the Aquaguard Foundation team. Blake and Raymond ensured each step was talked through, then after complete, ensured it met…
Awesome job by the Aquaguard Foundation team. Blake and Raymond ensured each step was talked through, then after complete, ensured it met the expectations of discussed plan. Highly recommend Aquaguard.
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Raymond and Brian from AquaGuard displayed exceptional professionalism and expertise during their service. They were both polite and…
Raymond and Brian from AquaGuard displayed exceptional professionalism and expertise during their service. They were both polite and thorough in explaining the process and ensuring all expectations were met. Their commitment to quality work and customer satisfaction was evident throughout the job.
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We had a big job to be done. Tim M, Davon, and Tim A did a great job on the anchors and piers. Audiel, Adrian, and Philip did a great job…
We had a big job to be done. Tim M, Davon, and Tim A did a great job on the anchors and piers. Audiel, Adrian, and Philip did a great job waterproofing, and Chris Risley and Colin Jansen did an excellent job on our polyfill. All three teams were professional, detail-oriented/thoughtful, and made sure we were satisfied with the work before they left for the day.
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My pool deck was settling in some places and popping up near trees. There were cracks in every corner and separation gaps in others. I…
My pool deck was settling in some places and popping up near trees. There were cracks in every corner and separation gaps in others. I called for an appointment and the team of Raymond and Paul arrived. They were very honest about what I could expect given the situation. But they are perfectionists! What a difference in removing trip hazards and filling the gaps. The pool deck is level again and ready to be painted in only a few hours. Great job guys! Give them a call. They’re good folks to do business with and you will be happy with the results.
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Taylor Smith was amazing he did an annual maintenance on my system and informed me about my crawlspace that needs some TLC I will…
Taylor Smith was amazing he did an annual maintenance on my system and informed me about my crawlspace that needs some TLC I will definitely be calling him back when I am ready to do the work!
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I recently had an inspection done by Zyan Avant. He was very knowledgeable and explained everything in a way that I can understand. Even…
I recently had an inspection done by Zyan Avant. He was very knowledgeable and explained everything in a way that I can understand. Even after the inspection any time I called to ask a question or inquire about anything he made sure answer to the best of his ability and call back if he missed the call.Give him a raise AquaGuard, he’s an amazing employee for you guys
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Aaron, Chris and Jeremiah did an excellent job installing support piers at my house. They were polite, informative and cleaned the job…
Aaron, Chris and Jeremiah did an excellent job installing support piers at my house. They were polite, informative and cleaned the job site up before they left. The next day Shaun and Will did the poly renewal service on the driveway. They were polite and Shaun explained what he was doing. Cleaned up when they left. I give them a 5 star Google rating as well.
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Kevin and his crew were excellent.
Kevin and his crew were excellent.
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Curtis, Kurt, Samarie and Travis were a great team to deal with. From evaluation presentation to installation to project completion, I feel …
Curtis, Kurt, Samarie and Travis were a great team to deal with. From evaluation presentation to installation to project completion, I feel assured that the best job was done.
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Great experience. Joseph P. and Alejandro Q. installed a sump pump in my crawlspace and they were extremely fast and professional. Highly…
Great experience. Joseph P. and Alejandro Q. installed a sump pump in my crawlspace and they were extremely fast and professional. Highly recommend.
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Shawn & Chris leveled my back walk efficiently and perfectly. Very happy with the results.
Shawn & Chris leveled my back walk efficiently and perfectly. Very happy with the results.
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Raymond and Brian came to work on a couple areas that had started to sink again. They were both very nice, professional and checked with me …
Raymond and Brian came to work on a couple areas that had started to sink again. They were both very nice, professional and checked with me before doing anything. We were very happy with the results!!!
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These guys are true professionals. They took care of leak, water damage and installed a sump pump. Recommended
These guys are true professionals. They took care of leak, water damage and installed a sump pump. Recommended
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Can't be happier with the work. Cornbread and Joe Perkins did an excellent job. The area looks fantastic, clear and clean, quick and kind….
Can't be happier with the work. Cornbread and Joe Perkins did an excellent job. The area looks fantastic, clear and clean, quick and kind. Not enough praise
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Carlos, Tim, Marcos and Gavin were amazing, professional, timely, and did very complete work. They were communicative through the entire…
Carlos, Tim, Marcos and Gavin were amazing, professional, timely, and did very complete work. They were communicative through the entire process and brought me any concerns promptly. They also cleaned the site very well! If you were watching what they did you couldn't even tell anything was changed! Amazing crew!
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We have needed to waterproof our basement for about a year and had priced out several companies before choosing AquaGuard. The lifetime…
We have needed to waterproof our basement for about a year and had priced out several companies before choosing AquaGuard. The lifetime warranty and the quality of the work made the slightly higher (but still competitive) price worth it. We worked with Joey on our inspection and project plan, who was thorough and patient in answering all of our questions and walking through everything that would be done. Our foreman was Kevin, with his crew, Curtis and Corey, who were professional, arrived on time, and took great care when inside and outside of our house. They protected the belongings we couldn't remove from any concrete dust generated during the demo, and left our basement cleaner than when they arrived. We appreciated the communication the day before the job started and the communications throughout. No question was a dumb question to the team, and we felt very confident in the job (but hope we don't have to put it to the test too soon). We are very happy we chose AquaGuard.
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Darrius, was amazing! He went above and beyond to make sure my clients are taken care of!
Darrius, was amazing! He went above and beyond to make sure my clients are taken care of!
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Jeremy and Brock did a great job and went above and beyond
Jeremy and Brock did a great job and went above and beyond
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Craig and Jeremy did a great job today! There was a bit of a scheduling miscommunication to start the day (not their fault), but these…
Craig and Jeremy did a great job today! There was a bit of a scheduling miscommunication to start the day (not their fault), but these guys were called in and saved the day. Good work lifting our front stoop 2-3 inches and leveling it out. Keep up the good work!
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I had two different issues that Jordan and his teams were able to take care of for me. Carlos and Tim on a wall repair, and Tim and Colin…
I had two different issues that Jordan and his teams were able to take care of for me. Carlos and Tim on a wall repair, and Tim and Colin on a slab lift, stabilization and crack fill. The work looks good and I am no longer concerned with either of these items being an issue in the future.
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Darius, To whom it may concern , Darius was very professional, informative and patient. He answered all of my questions and my wife's…
Darius, To whom it may concern , Darius was very professional, informative and patient. He answered all of my questions and my wife's questions. Darius is a shining example of what customer service should represent. I would recommend for him to be an ambassador for your company because he represented not only himself well but the company also. Regards, Kevin Atkinson LDO/ABO/NCLE.
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Could not rate our experience with Jason Proffitt and Aquaguard more highly. Professional. Thorough. Empathetic and timely in his (and…
Could not rate our experience with Jason Proffitt and Aquaguard more highly. Professional. Thorough. Empathetic and timely in his (and their) approach to our situation. Dale Cardwell and the other 5-star reviews are appropriate. Thank you Jason!
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Taylor Taylor es and Sean H where the best work is I've ever seen. They came and did the job or friendly and very knowledgeable. I would…
Taylor Taylor es and Sean H where the best work is I've ever seen. They came and did the job or friendly and very knowledgeable. I would use them again
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Original work done in 2021. Needing additional work at this time. Ben was very courteous and explained all different options to us. …
Original work done in 2021. Needing additional work at this time. Ben was very courteous and explained all different options to us. Payment plans are available which eases financial unexpected expense.
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Darrius was very specific and informative about the crawl space and what could be done to improve it. He explained everything throughly…
Darrius was very specific and informative about the crawl space and what could be done to improve it. He explained everything throughly and answered all of my questions. I plan to make a decision soon.
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Jeremy and Justin were awesome. They did a wonderful job. And gave great customer service
Jeremy and Justin were awesome. They did a wonderful job. And gave great customer service
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We recently had the pleasure of working with Aqua Guard, and we cannot say enough great things about JD and his crew, Jay T and Dominic….
We recently had the pleasure of working with Aqua Guard, and we cannot say enough great things about JD and his crew, Jay T and Dominic. From start to finish, the entire experience was outstanding. The communication throughout the process was exceptional — JD kept us informed every step of the way, making sure we always knew what to expect. When it came to the actual work, the team’s attention to detail and thoroughness were truly impressive. Nothing was overlooked, and the quality of their work spoke for itself. What really set them apart was their professionalism. JD, Jay T, and Dominic were respectful, hardworking, and clearly took great pride in what they do. They didn’t just meet our expectations — they went above and beyond in every way, making sure the job was done right and that we were completely satisfied before they left. If you’re looking for a team that is reliable, skilled, and genuinely cares about the work they do, look no further. We would highly recommend JD and his crew at Aqua Guard to anyone. You will not be disappointed! Dee and Tina
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Dylan was great & very informative with his findings and inspection! Super patient & respectable. Answered every single question I had &…
Dylan was great & very informative with his findings and inspection! Super patient & respectable. Answered every single question I had & provided loads of reassurance. Loves what he does which is a plus!
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The entire team that came to prevent future water in my basement was professional, knowledgeable and courteous. Tanner Damali was lead on…
The entire team that came to prevent future water in my basement was professional, knowledgeable and courteous. Tanner Damali was lead on the project, he was very thoughtful and kept me updated on the progress. They arrived on schedule and worked late in order to complete the job in one day. I would highly recommend AquaGuard if you find yourself needing water solutions.
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We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…
We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling. When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue. That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards. Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me. While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.
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Aquaguard, specifically Matt (sales), PJ, and Alan (or Allen, not sure his spelling) from the installation team have been A+ FANTASTIC. …
Aquaguard, specifically Matt (sales), PJ, and Alan (or Allen, not sure his spelling) from the installation team have been A+ FANTASTIC. These guys have gone above and beyond my expectations. From the initial inspection/evaluation and quote process, to the actual install. They have lifted my home…and lifted my spirits. It is good to know that there are good honest companies who employ trustworthy honest guys. Again these 3 have exceeded my expectations. From being consultative, to being friendly, to keeping me informed every step of the way. They showed they didn't just care about the job, they cared about my home, and more importantly they showed they cared about me and my family. I can't say enough about these 3. If the rest of the company is like these 3, it is a top notch company. Thank you for all of your help.
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Chance was very informative on our issue. He gave us excellent options to rectify the problem. Thank you for your time in educating us.
Chance was very informative on our issue. He gave us excellent options to rectify the problem. Thank you for your time in educating us.
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Excellent work and great communication when they came and did the crawlspace. Kurt, Joseph, and Gavin were great!
Excellent work and great communication when they came and did the crawlspace. Kurt, Joseph, and Gavin were great!
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I must say from inspection to completion, my experience with Aqua Guard has been superb! Darrius, who came out and inspected my house prior …
I must say from inspection to completion, my experience with Aqua Guard has been superb! Darrius, who came out and inspected my house prior to foundation repair, was absolutely professional and engaging in every way. He made sure I knew at each step what was going on and allowed me to ask questions and on top of it all a very kind man. If that wasn’t wonderful enough, the three men who came out to do the actual foundation work and repair were absolutely phenomenal. Austin, Joe, and Nick were patient, kind, funny, and respectful. If I ever have to have anything done to my house again, I will be requesting the three of them to do the work as they were clearly enjoying their work and easy to talk to, despite our many interruptions that ranged from me, my dad, who wanted to supervise, and the dog who wanted to play. Darrius even came back and was available to make sure I was comfortable with all the moving parts and just to check in. I’m satisfied with the work and the customer service made it fabulous. For anyone who needs Aqua Guard services, you will not be disappointed!🥰
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Jeremy and Mike were on time, professional and did the job as advertised. Lifted sagging driveway section, cleaned and sealed cracks. Left…
Jeremy and Mike were on time, professional and did the job as advertised. Lifted sagging driveway section, cleaned and sealed cracks. Left a clean and level driveway. Monroe GA
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Nick B did a great job with helping fix my issues with my dehumidifier and also building a new door for my crawlspace. He had great…
Nick B did a great job with helping fix my issues with my dehumidifier and also building a new door for my crawlspace. He had great communication, I would definitely work with him again!
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Chris Best was the Technician that came out for my annual maintenance check up. He was very thorough and flushed out my sump pump. He also…
Chris Best was the Technician that came out for my annual maintenance check up. He was very thorough and flushed out my sump pump. He also gave me a quote from my cracking driveway and offered to check the rest of the house. I think I'm good to go! Thank you Chris you were very helpful!
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Adrian thoroughly explained everything snd answered all of our questions. Highly professional and personable. Would recommend.
Adrian thoroughly explained everything snd answered all of our questions. Highly professional and personable. Would recommend.
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We had Aquaguard come to look at our foundation and crawl space earlier this week. Your representative Darrius Bowens made a thorough…
We had Aquaguard come to look at our foundation and crawl space earlier this week. Your representative Darrius Bowens made a thorough inspection and then was able to explain clearly the steps needed to resolve our issues. It was very clear what needed to happen and he made sure we were comfortable with Aquaguard as a company we could trust and the right payment schedule for us as seniors. Darrius is very personable and an excellent representative of your company. Thank you.
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Great service today Braydon and Chris!!! Thanks so much.
Great service today Braydon and Chris!!! Thanks so much.
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Mr. Mark Snelling is excellent in what he does. He's extremely detailed and made sure to properly explain his findings to me, and also gave …
Mr. Mark Snelling is excellent in what he does. He's extremely detailed and made sure to properly explain his findings to me, and also gave me an intensive written report. I will highly recommend he and the entire company (Aqua Guard) any day. Please keep up the great work!!
