Basement Waterproofing and Crawl Space Encapsulation Experts

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Whitt was the best inspector. He shows textbook knowledge about the crawl space drainage and supports to us! I I appreciate his and…

Whitt was the best inspector. He shows textbook knowledge about the crawl space drainage and supports to us! I I appreciate his and Donpaul’s help and time!

Yu Zhen

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There are not enough words to say about Michael Bagnasco (Service Technician). What a great and wonderful person. He has the best attitude…

There are not enough words to say about Michael Bagnasco (Service Technician). What a great and wonderful person. He has the best attitude and personality I have ever seen from a major company like this. He came out earlier than expected. He explained and showed me in perfect detail about my issues. Very knowledgeable and provided excellent customer service. I could not ask for better service. I just want to say to Mike. Thank you again sir for everything. You are the best. Michael Webb

michelle webb

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Taylor went above and beyond to fix our emergency water issue. What a champ! Stayed until 7:15 to test it and make sure we are all set for…

Taylor went above and beyond to fix our emergency water issue. What a champ! Stayed until 7:15 to test it and make sure we are all set for the coming rain. Thank you

julie vander linde

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Mason, mason , and Luis did an exceptional job . They stayed out late to make sure everything was perfect for me. This is the crew I always …

Mason, mason , and Luis did an exceptional job . They stayed out late to make sure everything was perfect for me. This is the crew I always want to use. Thank you guys

Cheray Braddy

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Michael Dever was on schedule. We need an upgrade to our sump pump and he explained our options thoroughly. Very professional and efficient….

Michael Dever was on schedule. We need an upgrade to our sump pump and he explained our options thoroughly. Very professional and efficient. Great representative fir Aquaguard! Jeff

Jeffrey Harris

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Good service!

Good service!

Lenora Johnson

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Had a sidewalk that had settles approx 3.5". AquaGuard put it back in place. Chris Risley was our Repair Tech – he was really focused…

Had a sidewalk that had settles approx 3.5". AquaGuard put it back in place. Chris Risley was our Repair Tech – he was really focused on customer service, reviewed the scope, kept us updated, let us inspect prior to demob, great experience.? I highly recommend

Fred K.

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We had Daniel Foster inspect our property. He was very professional in all of our interactions. His inspection was meticulous and provided…

We had Daniel Foster inspect our property. He was very professional in all of our interactions. His inspection was meticulous and provided us with details on what needed to be taken care of right away allowing us to prioritize repairs.

Brad Beach

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Jeremy Lynch & Justin Parker was very knowledgeable. They explained to me how to take care of my concrete issues.

Jeremy Lynch & Justin Parker was very knowledgeable. They explained to me how to take care of my concrete issues.

Darwin Thompson

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Darrius was incredible. Knowledgeable, friendly and explained everything clearly.

Darrius was incredible. Knowledgeable, friendly and explained everything clearly.

Steve Manenti

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Daquan and Dejano made a great team!! They were clean, quiet, and worked so quickly, it was very impressive. They did a terrific job, and I …

Daquan and Dejano made a great team!! They were clean, quiet, and worked so quickly, it was very impressive. They did a terrific job, and I couldn’t be happier with the results. Thanks again, guys!

Molly Bailey

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Darrius was truly knowledgeable in waterproofing my basement, which has a good amount of water damage. He walked me through everything and…

Darrius was truly knowledgeable in waterproofing my basement, which has a good amount of water damage. He walked me through everything and addressed all of my concerns. Thank you.

Tiffiny Johnson

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AquaGuard came out promptly and gave me a complete breakdown of what work was needed The installers were amazing-Explaining to me each part …

AquaGuard came out promptly and gave me a complete breakdown of what work was needed The installers were amazing-Explaining to me each part of the process and did exactly what was needed. The site was completely cleaned after they finished the work. I would recommend them without any reservations

Michael Lipsitt

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I had an excellent experience with Taylor Smith. He was punctual and professional. We have some items to take care of at the house but he…

I had an excellent experience with Taylor Smith. He was punctual and professional. We have some items to take care of at the house but he didn’t make the interaction feel like a high pressure sale. He explained what needs doing in very low pressure way and explained the approaches and options that work best for my home and situation.

Wren H

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We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…

We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling. When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue. That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards. Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me. While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.

Brandon McCarn

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My husband and I were pleased on the simple process that took place in regards to our diagnosis and the crew that serviced our home….

My husband and I were pleased on the simple process that took place in regards to our diagnosis and the crew that serviced our home. Kornbred and Ansley were professional, pleasant and cared about the beginning to the end of the job they completed for us. Took it to the next level while explaining the product installed and a detailed list of everything done. We would recommend the company and crew to anyone from kornbred to Ansley to our customer representative, Jackson who initiated the job.

Rhonda Haley

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Michael Freeman, the Service Technician, recently completed the annual service on the foundation work Aquaguard had performed. He…

Michael Freeman, the Service Technician, recently completed the annual service on the foundation work Aquaguard had performed. He contacted me on his way, arrived right on time, and completed the work efficiently. He is professional, as well as personable, and is an excellent representative for Aquaguard…so good that I requested he return next year when my service is due!

T I

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Truly amazing experience inspection today with Michael Dever!!! He was very detailed and explained how my current system can be extended!!! …

Truly amazing experience inspection today with Michael Dever!!! He was very detailed and explained how my current system can be extended!!! Any questions I had, he was able to answer. I will definitely be requesting him for any service appointments when needed!!! Michael Dever… Keep up the AMAZING work!!!

Tameka C

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We have needed to waterproof our basement for about a year and had priced out several companies before choosing AquaGuard. The lifetime…

We have needed to waterproof our basement for about a year and had priced out several companies before choosing AquaGuard. The lifetime warranty and the quality of the work made the slightly higher (but still competitive) price worth it. We worked with Joey on our inspection and project plan, who was thorough and patient in answering all of our questions and walking through everything that would be done. Our foreman was Kevin, with his crew, Curtis and Corey, who were professional, arrived on time, and took great care when inside and outside of our house. They protected the belongings we couldn't remove from any concrete dust generated during the demo, and left our basement cleaner than when they arrived. We appreciated the communication the day before the job started and the communications throughout. No question was a dumb question to the team, and we felt very confident in the job (but hope we don't have to put it to the test too soon). We are very happy we chose AquaGuard.

Meredith Lichtenstein

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Very satisfied!! Ben and his coworker were on time and very professional. They resolved my issue in one visit and gave exceptional…

Very satisfied!! Ben and his coworker were on time and very professional. They resolved my issue in one visit and gave exceptional service. Highly recommend!

Janet

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