Basement Waterproofing and Crawl Space Encapsulation Experts

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Jose Alvarado and his team were prompt, courteous and very hard working. They did a great job and finished in a timely manner. We highly…

Jose Alvarado and his team were prompt, courteous and very hard working. They did a great job and finished in a timely manner. We highly recommend them. Thank you so much!!

Carolyn Heath

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Michael Dever did a fabulous job for me!

Michael Dever did a fabulous job for me!

Cathy Sherwood

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Tyler Vreeland was great! Really appreciate his expertise

Tyler Vreeland was great! Really appreciate his expertise

Frank Hall

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Mike Dever was very professional and explained everything to me. He worked very hard. Highly recommend him and Aqua guard.

Mike Dever was very professional and explained everything to me. He worked very hard. Highly recommend him and Aqua guard.

Joyce Lovinggood

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We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…

We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling. When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue. That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards. Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me. While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.

Brandon McCarn

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I didn't realize how much work this actually was to have this done! Kornbred & Zeke were amazing and worked so hard to ensure they did…

I didn't realize how much work this actually was to have this done! Kornbred & Zeke were amazing and worked so hard to ensure they did nothing but exceptional work. They were a pleasure to have around! Thanks Aquaguard!

Dana Spyker

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I had an excellent experience working with Joey Wright from Aqua Guard. He is a true professional—very thorough, knowledgeable, and honest. …

I had an excellent experience working with Joey Wright from Aqua Guard. He is a true professional—very thorough, knowledgeable, and honest. When he came to do the inspection, he identified all the issues in my home, especially in the crawl space, that I wasn’t even fully aware of. Joey clearly has a lot of expertise and took the time to explain exactly what my home needs and why. I really appreciated his attention to detail and the confidence he gave me in understanding the situation. I highly recommend him if you’re looking for someone reliable and experienced!

Leidy Jhuliana Gomez Ospina

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William was great, very professional and explained everything and also all of our options. Would definitely recommend.

William was great, very professional and explained everything and also all of our options. Would definitely recommend.

Lisa Thomas

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Amanda was professional and through.The presentation was clear and left you with options. Enjoyed working with her.

Amanda was professional and through.The presentation was clear and left you with options. Enjoyed working with her.

Cheryl Byrd

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Chris Best was the Technician that came out for my annual maintenance check up. He was very thorough and flushed out my sump pump. He also…

Chris Best was the Technician that came out for my annual maintenance check up. He was very thorough and flushed out my sump pump. He also gave me a quote from my cracking driveway and offered to check the rest of the house. I think I'm good to go! Thank you Chris you were very helpful!

Cristy Rowe

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I met Parker today to have my crawl space inspected and review encapsulating it. Parker was very professional and knowledgable. He gave me…

I met Parker today to have my crawl space inspected and review encapsulating it. Parker was very professional and knowledgable. He gave me all the information I needed to make a decision on the work. I appreciate how easy he was to deal with and how easy he made the process. I am moving forward with the work and am now an AquaGuard customer.

Nicholas Stanley

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Michael Dever was on schedule. We need an upgrade to our sump pump and he explained our options thoroughly. Very professional and efficient….

Michael Dever was on schedule. We need an upgrade to our sump pump and he explained our options thoroughly. Very professional and efficient. Great representative fir Aquaguard! Jeff

Jeffrey Harris

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I was very pleased with the Aquaguard service call today. Michael was very professional and knowledgable. The system is working great and i …

I was very pleased with the Aquaguard service call today. Michael was very professional and knowledgable. The system is working great and i appreciate the company’s commitment to customer service.

Jack B

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Richard/Curtis H./Tyler…you can't get any better than these guys. Very professional and explaining when not asked as well as when asked….

Richard/Curtis H./Tyler…you can't get any better than these guys. Very professional and explaining when not asked as well as when asked. Job well done.

Nancine Pope

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We had our home waterproofed and we couldn’t ask for better team of professionals and very knowledgeable. We had Jermane and Jamahl who…

We had our home waterproofed and we couldn’t ask for better team of professionals and very knowledgeable. We had Jermane and Jamahl who were great and explained the whole process all through. Highly recommended. Thanks again Aquaguard and especially a great team; Jermane and Jamahl.

Dozie Ezenekwe

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AquaGuard and their team, that include Jose and Curtis, were stellar in their professionalism and in their work. They explained the process …

AquaGuard and their team, that include Jose and Curtis, were stellar in their professionalism and in their work. They explained the process clearly and walked me through every stage to ensure I was satisfied with the progress of work. I’m very satisfied with the overall waterproofing experience.

Nick Schittone

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Aquaguard, specifically Matt (sales), PJ, and Alan (or Allen, not sure his spelling) from the installation team have been A+ FANTASTIC. …

Aquaguard, specifically Matt (sales), PJ, and Alan (or Allen, not sure his spelling) from the installation team have been A+ FANTASTIC. These guys have gone above and beyond my expectations. From the initial inspection/evaluation and quote process, to the actual install. They have lifted my home…and lifted my spirits. It is good to know that there are good honest companies who employ trustworthy honest guys. Again these 3 have exceeded my expectations. From being consultative, to being friendly, to keeping me informed every step of the way. They showed they didn't just care about the job, they cared about my home, and more importantly they showed they cared about me and my family. I can't say enough about these 3. If the rest of the company is like these 3, it is a top notch company. Thank you for all of your help.

Gary Rhone

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Kevin and Mason recently completed a basement water proofing for us. They did a great job, were very informative and easy to work with….

Kevin and Mason recently completed a basement water proofing for us. They did a great job, were very informative and easy to work with. Great team and great service!

Jennifer Lindelow

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I had two teams come out and both did a great job. Raymond and Brian stabilized the foundation and JD and KayJon lifted the sagging floors. …

I had two teams come out and both did a great job. Raymond and Brian stabilized the foundation and JD and KayJon lifted the sagging floors. They all explained everything very well and did an excellent job troubleshooting shooting any obstacles.

Greg Boughton

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The process for the work that was needed was explained very well by Mark Snelling and the quote given for the work was much less than I…

The process for the work that was needed was explained very well by Mark Snelling and the quote given for the work was much less than I expected. Everyone was always on time and Mike Kelley who did the repair was very helpful in explaining and answering all my questions.

Brenda Nutter

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