Jason Booher spent over an hour in our (gross) crawl space. He told us what needed to be done but also listened to our concerns about doing …
Jason Booher spent over an hour in our (gross) crawl space. He told us what needed to be done but also listened to our concerns about doing major work on a 100+ year old house that will likely be torn down by the next owner. He explained the situation without putting pressure on us. I appreciated his honesty and professionalism!
AquaGuard team led by Raymond showed up on time and kept me updated every step of the way and completed the job within the time frame I was …
AquaGuard team led by Raymond showed up on time and kept me updated every step of the way and completed the job within the time frame I was given. I am very happy with the job they did. Highly recommend AG.
After almost three years into having my concrete driveway lifted back into place, a section of it on the outside edge had dropped down over …
After almost three years into having my concrete driveway lifted back into place, a section of it on the outside edge had dropped down over 1/2 an inch. True to their warranty a crew (George and Brian) were dispatched to address the issue. Both gentlemen were professional, efficient and knowledgeable, they very quickly assessed the problem and made the correction, restoring the original repair perfectly. I make no bones about it, the product/service AquaGuard sells is not cheap, but it is high quality and so is their staff and you can take the warranty to the bank! Well done AquaGaurd, you did not disappoint!
My driveway was cracking at the joints and beginning to show cracks on top of the cement which normally means there are voids underneath…
My driveway was cracking at the joints and beginning to show cracks on top of the cement which normally means there are voids underneath due to dirt slipping away. I decided to prevent further cracks and fill the joint cracks. The job was completed by two gentleman named Raymond and Paul who did a fantastic job. Very professional and knowledgeable about their work. If you need concrete repairs done, don't hesitate to call Batman and Robin 🤣. By the way, the pic was taken at night because I decided to post at night.
4 years and 9 months after installation, our pump failed. Aquaguard's representative, Scott Cunningham, arrived on time, advised me that…
4 years and 9 months after installation, our pump failed. Aquaguard's representative, Scott Cunningham, arrived on time, advised me that the warranty was in effect for 3 more months and replaced the unit at no cost. Just as the original installation team, Scott was very professional and efficient in his assessment, offer of options, and service. Excellent product and service.
Marquise and Jonathan did a great job installing the sub pump in the basement area. Both are knowledgeable and answers any questions i have….
Marquise and Jonathan did a great job installing the sub pump in the basement area. Both are knowledgeable and answers any questions i have. They also explained the work they are doing to make sure i understood. I highly recommend this team as they work very well together!
Not forgetting Shawn Haley who came out a few weeks before to go over the layout snd the work to be done and show me some videos.
Thank you Aquaguard!!
AquaGuard has provided water intrusion and foundation service to our home for over 20 years. They have also leveled our driveway after some …
AquaGuard has provided water intrusion and foundation service to our home for over 20 years. They have also leveled our driveway after some settling issues. They stand by their warranties. Recently Mike Kelly came out to our home and releveled our driveway after I noticed some more settling. He explained what he did and offered suggestions for diverting water from a downspout. Highly recommend this company.
Very happy with the service and professionalism of my AquaGuard Team. Project Manager/Inspector Blake Whitner came over and assessed our…
Very happy with the service and professionalism of my AquaGuard Team. Project Manager/Inspector Blake Whitner came over and assessed our crawl space the the water damage we had. He even caught things other inspectors missed and worked with us to take care of our needs as quickly as possible. Forman Chris Jarret was incredibly thorough the day of the work. He provided many updates and lots of pictures of the end result which we were very pleased with. I can rest assured my family and new baby are in a much cleaner, healthier home because of Blake, Chris and AquaGuard Foundation Solutions. Many thanks!
Dylan was extremely knowledgeable and helpful with my families foundation issue. He was available when we needed him and provided solutions …
Dylan was extremely knowledgeable and helpful with my families foundation issue. He was available when we needed him and provided solutions that I never knew were needed and required.
Thank you Mike! I’ve been having this beeping sound and Mike came out, and resolved the issue. He made the process extremely easy. One…
Thank you Mike! I’ve been having this beeping sound and Mike came out, and resolved the issue. He made the process extremely easy. One less thing to worry about. 🙏🏽
We had sinking sections of our pool decking as well as our front porch. Shawn and Justin came and injected that amazing foam and now both…
We had sinking sections of our pool decking as well as our front porch. Shawn and Justin came and injected that amazing foam and now both are much better! Shawn explained what had been done and even gave me his cell number in case my husband, who was not there at the time, had any questions about what had been done. The area was cleaned up before they left. Each man was respectful of the property and very courteous and polite to me. Great job! We are pleased.
We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…
We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling.
When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue.
That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards.
Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me.
While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.
Tim M and Davon were very professional, knowledgeable and polite. I am pleased with the job they did. I enjoyed my interactions with them….
Tim M and Davon were very professional, knowledgeable and polite. I am pleased with the job they did. I enjoyed my interactions with them. I can’t say that about many companies I’ve dealt with. Kudos to AquaGuard for these great employees.
These guys did a fantastic job on fairly large and delicate project in my basement. Jordan and the team gave a fair price, showed up on…
These guys did a fantastic job on fairly large and delicate project in my basement. Jordan and the team gave a fair price, showed up on time and finished on schedule. Highly recommend.
First time using Aquaguard, but had a very positive experience with the customer service people who helped me schedule the service.The…
First time using Aquaguard, but had a very positive experience with the customer service people who helped me schedule the service.The service itself was great. Michael Dever let me know his ETA and did a thorough job with my crawlspace and with providing maintenance for my dehumidifier.Price was transparent and reasonable.Customer service was amazing.The work done gave me peace of mind. Definitely recommend Michael and Aquaguard
AquaGuard fixed a basement leak. Audiel and Calvin were professional, courteous, and did a great job. They cleaned up after the work was…
AquaGuard fixed a basement leak. Audiel and Calvin were professional, courteous, and did a great job. They cleaned up after the work was done. Very happy thus far. Definitely recommend them and this company for your basement problems.
AquaGuard Foundation Solutions specializes in providing sensible solutions for waterproofing, foundation, and concrete support throughout greater Atlanta and North Georgia.
Since 1995, AquaGuard Foundation Solutions – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. AquaGuard is proud to have an established reputation for high quality work and personalized service.