This is the second time I have used Aquaguard, and they did an outstanding job raising a sinking corner of my detached garage. Floor was so …
This is the second time I have used Aquaguard, and they did an outstanding job raising a sinking corner of my detached garage. Floor was so out of whack that you actually felt like you were running down a small hill in that part of my shop. The job ended up being more complex than originally though as I had a huge void under the slab that required a lot of extra pier support and poly fill. However Aquaguard stood by their estimate, worked with my schedule to make it right, and after 12 years the floor is finally level again. Will be having them back to help with some floor leveling in the house next. Technicians Jacob Bostwick, Julian Vreeland, and Foremans Tristan Bush and Kyle Yankovich were professional, accommodating, and made sure all my questions were answered before, during, and after the job. Friendly and approachable as well. Great work guys!!!
My crawl space was a terrible mess from rodent damage. Junk everywhere, insulation pulled down and bad rat odor. They did a great job of…
My crawl space was a terrible mess from rodent damage. Junk everywhere, insulation pulled down and bad rat odor. They did a great job of cleaning it out and encapsulating the area. Beautiful work and they did it in less time than quoted. Chris and his crew were very accommodating. Went above and beyond what they had to do. Were always on time. Highly recommend them.
First time using Aquaguard, but had a very positive experience with the customer service people who helped me schedule the service.The…
First time using Aquaguard, but had a very positive experience with the customer service people who helped me schedule the service.The service itself was great. Michael Dever let me know his ETA and did a thorough job with my crawlspace and with providing maintenance for my dehumidifier.Price was transparent and reasonable.Customer service was amazing.The work done gave me peace of mind. Definitely recommend Michael and Aquaguard
I got GREAT results from Aquaguard solutions. Completely fulfilled all expectations! Staff very nice, knowledgeable, and helpful. They…
I got GREAT results from Aquaguard solutions. Completely fulfilled all expectations! Staff very nice, knowledgeable, and helpful. They explained everything clearly and fulfilled their promises. I especially would like to commend Ray, “Country”, and his crew.
Raymond and George were awesome. We met and discusssed the project which was to fill a void under my driveway created by erosion. They have …
Raymond and George were awesome. We met and discusssed the project which was to fill a void under my driveway created by erosion. They have the experience to know where to fill and how much without lifting the drive. They listened and performed flawlessly. Justin, our engineer and sales rep took a few hours with me to completely outline and price our job in order to be sure to eliminate the possibility of any future issues. Great team. Extremely pleased and confident the the job was done perfectly. Thanks Guys
The process for the work that was needed was explained very well by Mark Snelling and the quote given for the work was much less than I…
The process for the work that was needed was explained very well by Mark Snelling and the quote given for the work was much less than I expected. Everyone was always on time and Mike Kelley who did the repair was very helpful in explaining and answering all my questions.
Shawn H. came out to explain AquaGuard to me, He was honest & up front. I knew I wanted to go with Aqua Guard after his explanation. His…
Shawn H. came out to explain AquaGuard to me, He was honest & up front. I knew I wanted to go with Aqua Guard after his explanation. His crew did excellent work & I would like to refer them.
Kurt, Samarie, Travis and Noah completed a job for us which entailed waterproofing a crawlspace. They were courteous, knowledgeable, and…
Kurt, Samarie, Travis and Noah completed a job for us which entailed waterproofing a crawlspace. They were courteous, knowledgeable, and willing to go above and beyond to make sure we understood what they were doing and why they were doing it. They kept us in the loop on when they would arrive and leave the job site and what the tasks for that particular day were. They answered all questions in a way that we could understand. DEFINITELY a great team that works well together and works well with the customer. I highly recommend this company and this team for any water/foundation/exterior repairs you may have.
This was phase 2 of work done by Aquaguard. George and Malik were the crew that came to level and stabilize numerous concrete sections of…
This was phase 2 of work done by Aquaguard. George and Malik were the crew that came to level and stabilize numerous concrete sections of a sidewalk leading to the lake. The explained what they were going to do and how, then spent the next 5 hours doing exactly what they had explained. George was a temporary crew foreman as the normal individual was out sick. Based on the effective communications and the way the work and cleanup was completed, George deserves to be a full time foreman.
Michael Dever was on schedule. We need an upgrade to our sump pump and he explained our options thoroughly. Very professional and efficient….
Michael Dever was on schedule. We need an upgrade to our sump pump and he explained our options thoroughly. Very professional and efficient. Great representative fir Aquaguard! Jeff
My driveway was cracking at the joints and beginning to show cracks on top of the cement which normally means there are voids underneath…
My driveway was cracking at the joints and beginning to show cracks on top of the cement which normally means there are voids underneath due to dirt slipping away. I decided to prevent further cracks and fill the joint cracks. The job was completed by two gentleman named Raymond and Paul who did a fantastic job. Very professional and knowledgeable about their work. If you need concrete repairs done, don't hesitate to call Batman and Robin 🤣. By the way, the pic was taken at night because I decided to post at night.
We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…
We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling.
When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue.
That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards.
Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me.
While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.
AquaGuard has provided water intrusion and foundation service to our home for over 20 years. They have also leveled our driveway after some …
AquaGuard has provided water intrusion and foundation service to our home for over 20 years. They have also leveled our driveway after some settling issues. They stand by their warranties. Recently Mike Kelly came out to our home and releveled our driveway after I noticed some more settling. He explained what he did and offered suggestions for diverting water from a downspout. Highly recommend this company.
Michael Dever was our service man today and he was outstanding. He arrived on time and checked our systems to ensure they were working…
Michael Dever was our service man today and he was outstanding. He arrived on time and checked our systems to ensure they were working properly. He was very professional and knowledgeable. Thank you so much Michael.
I had two different issues that Jordan and his teams were able to take care of for me. Carlos and Tim on a wall repair, and Tim and Colin…
I had two different issues that Jordan and his teams were able to take care of for me. Carlos and Tim on a wall repair, and Tim and Colin on a slab lift, stabilization and crack fill. The work looks good and I am no longer concerned with either of these items being an issue in the future.
Leaky basement in 100yo house. I had put off repairing it for years. Aquaguard was terrific to work with. Hutch did the inspection and…
Leaky basement in 100yo house. I had put off repairing it for years. Aquaguard was terrific to work with. Hutch did the inspection and explained in terms I could understand what would be done. Audiel/Calvin/Trithan did the installation, and explained to me, as they progressed, what they were doing. I appreciate them all.
AquaGuard Foundation Solutions specializes in providing sensible solutions for waterproofing, foundation, and concrete support throughout greater Atlanta and North Georgia.
Since 1995, AquaGuard Foundation Solutions – A Groundworks Company – has specialized in helping homeowners have peace of mind knowing their homes are stable and dry. AquaGuard is proud to have an established reputation for high quality work and personalized service.