Basement Waterproofing and Crawl Space Encapsulation Experts

• 5/
• 5/
• 5/
• 5/
• 5/

Our retaining wall that holds the driveway and brick wall on one side of house cracked. There're also major cracks on concrete floor on our …

Our retaining wall that holds the driveway and brick wall on one side of house cracked. There're also major cracks on concrete floor on our front porch. We contacted AquaGuard Foundation Solutions to see if they could help with those issues. They came to give estimate in a timely manner. Zach came to inspect our house and suggested to have 7 steel piers installed under one side of the house that showed cracks and poly-foam fill under the concrete floor on the front porch. About a week later, Tim and Davon came to do the pier installation. Upon the installation, I asked them if the crack on the retaining wall was normal and how steer piers would help with the situation. They answered my questions professionally and suggested that in this situation they would rather do helical piers in the retaining wall area instead of putting steel piers which would sit under the cinder block base and could damage the integrity of the retaining wall and driveway. We agreed with the idea of putting helical piers in the retaining wall area. Tim made all the necessary phone calls and had our contract/estimate adjusted. Tim and Davon were super friendly and easy to talk to. They finished the job in a timely manner. However AquaGuard couldn't do anything with the cracked concrete on the front porch as a gap between the soil base and concrete floor was too large. The foundation repair also comes with a 1-year inspection. Thanks AquaGuard.

Sutawee Thitaram

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Shawn was very professional, articulate, and thorough. He ensured all parties understood the issue, how to resolve it, time frame, and…

Shawn was very professional, articulate, and thorough. He ensured all parties understood the issue, how to resolve it, time frame, and lifetime warranty. I look forward to having a ongoing business relationship as a trusted solution professional.

Melissa Biornstad

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…

We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling. When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue. That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards. Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me. While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.

Brandon McCarn

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Michael Van Horn and his teammate did a stellar job to correct a warranty oversight for my home in Marietta. I made the correct choice to…

Michael Van Horn and his teammate did a stellar job to correct a warranty oversight for my home in Marietta. I made the correct choice to have AquaGuard encapsulate my crawl space. They were punctual and completed the remediation as promised.

Peter Williams

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

It’s been several years since we had Aquaguard installed and no issues. We just were inspected by Nick Beuoy and he was great! No issues- …

It’s been several years since we had Aquaguard installed and no issues. We just were inspected by Nick Beuoy and he was great! No issues- highly recommend Aquaguard and Nick!

Dan Cefaratti

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Great company to work with. Their leadership team is top notch. You won’t regret using them!

Great company to work with. Their leadership team is top notch. You won’t regret using them!

John Clark

View Review

See full review

We had our service visit today for our dehumidifier in the basement. Aric Gorman was our service technician and he went above and beyond a…

We had our service visit today for our dehumidifier in the basement. Aric Gorman was our service technician and he went above and beyond a normal service call to check the crawl space for water intrusion. He was also very friendly, polite and explained the checks he did. Thank you Aauaguard and Aric for great customer service.

• 5/
• 5/
• 5/
• 5/
• 5/

Had a sidewalk that had settles approx 3.5". AquaGuard put it back in place. Chris Risley was our Repair Tech – he was really focused…

Had a sidewalk that had settles approx 3.5". AquaGuard put it back in place. Chris Risley was our Repair Tech – he was really focused on customer service, reviewed the scope, kept us updated, let us inspect prior to demob, great experience.? I highly recommend

Fred K.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

It’s refreshing to work with a company that values customer service and communication. Sam Biscoglia’s professionalism and attention to…

It’s refreshing to work with a company that values customer service and communication. Sam Biscoglia’s professionalism and attention to detail gave me confidence to choose them to fix our basement leak.

Stephanie Carder

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Craig and Jabari worked on repairing our front steps which were falling away from the house, performed a lift to one side of our drive way…

Craig and Jabari worked on repairing our front steps which were falling away from the house, performed a lift to one side of our drive way which had settled causing a tripping hazard, and performed a lift to our front sidewalk which had also settled. Their work ethic is excellent, they communicated their progress throughout the day and we are very satisfied with the end result. They were also very polite.

Kathy Tomlinson

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Korey Stephen’s and his crew were amazing they were very professional throughout the job they did on our crawl space.

Korey Stephen’s and his crew were amazing they were very professional throughout the job they did on our crawl space.

Katherine

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Zack F. came to my home for an inspection. He was very thorough and took the time to clearly explain the issues with my home in a detailed…

Zack F. came to my home for an inspection. He was very thorough and took the time to clearly explain the issues with my home in a detailed and professional manner.

Kelly Sims

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

AquaGuard North Atlanta came out to provide stabilization services for our home. From the estimate process with DeVon to the work performed …

AquaGuard North Atlanta came out to provide stabilization services for our home. From the estimate process with DeVon to the work performed by Jermane and Jamahl, it was 5 star service all around! The entire process was quick and easy. We were able to get on the schedule quickly and the work looks great! We used AquaGuard North Atlanta previously for an encapsulation of our crawlspace and all the service has been outstanding! I highly recommend this company! Thanks AquaGuard!

Chandra Powell

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

The experience with AquaGuard Foundation Solutions was outstanding from beginning to end! Bill came out and gave us an estimate and was…

The experience with AquaGuard Foundation Solutions was outstanding from beginning to end! Bill came out and gave us an estimate and was extremely patient during the financing approval process! Bill notified me and kept me updated with the appointment date throughout the process. The Foreman Tim was highly professional and called 30 minutes prior to arrival, showed up on time and completed the job efficiently with his colleague Damion. We are very pleased with the result!

Mardeea Jartu

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Wanted to have my foundation looked at. Marcus set up a meeting and was on time. Looked at it and gave me a full explanation of everything…

Wanted to have my foundation looked at. Marcus set up a meeting and was on time. Looked at it and gave me a full explanation of everything going on and was very thorough. Marcus was great! Would definitely recommend this company.

Shane Brownlee

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Honestly is the best policy!!! I was scheduled for a floor support installation which means installing 4 support jacks beneath my bathroom…

Honestly is the best policy!!! I was scheduled for a floor support installation which means installing 4 support jacks beneath my bathroom floor. The day of the installation, Aqua Basement System foreman stop project and advise to consider replacing the entire bathroom floor inorder to fix the problem and not proceed with installing the support jack. I was shocked and appreciated by the professionalism of "doing the job right". The point is that he could have taken my money and proceeded with the plan but to the respect of the company's integrity and the loyalty to great customer service. He had chosen honesty. I appreciate the support Aqua Basment system provided during this process.

Delicia T.

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Kornbred and JW are simply the best! They are very professional, nice, and knowledgeable. I will be recommending them & AquaGuard to my…

Kornbred and JW are simply the best! They are very professional, nice, and knowledgeable. I will be recommending them & AquaGuard to my friends/family.

Paul Wayne

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Kevin A and Joseph P both did a phenomenal job! They were helpful, communicative and very kind and understanding of our situation with our…

Kevin A and Joseph P both did a phenomenal job! They were helpful, communicative and very kind and understanding of our situation with our house. Aquaguard got all the work done the very next day after the inspection from Curtis Whitt, and they were right on time and finished earlier than expected. They were efficient and completed the job exceptionally well! Thank you so much for coming out!

Cereal Oatmeal

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Zyan was professional, quick, and efficient. Definitely appreciate his service today.

Zyan was professional, quick, and efficient. Definitely appreciate his service today.

Jermaine Gourdine

View Review

See full review

• 5/
• 5/
• 5/
• 5/
• 5/

Let me start by saying, we should have done this a yard ago. But shoulda, woulda, coulda, changes nothing. This service opportunity was…

Let me start by saying, we should have done this a yard ago. But shoulda, woulda, coulda, changes nothing. This service opportunity was amazing. Seamless, clean, and quick. They finished before said time, cleaned up the work area, and finished the job Everything looks amazing! Tanner & Wheeler we very professional, down to earth and easy to talk to. I recommend Aquaguard, hands down Thank you fella!

Ambrosia Berry

View Review

See full review