Basement Waterproofing and Crawl Space Encapsulation Experts

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Dylan was courteous and kind and very thorough during my appointment.

Dylan was courteous and kind and very thorough during my appointment.

Marquetta Earl

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Mason, Rodney and Mason were my crew members. They arrived on time and got right to work. They did a fantastic job and everything went…

Mason, Rodney and Mason were my crew members. They arrived on time and got right to work. They did a fantastic job and everything went great. I highly recommend them to you.

Brenda Clark

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The crew (Carlos, Tim, and Tyrese) were great! Very respectful, answered all of our questions and made sure they put straw and grass seeds …

The crew (Carlos, Tim, and Tyrese) were great! Very respectful, answered all of our questions and made sure they put straw and grass seeds back to fix where they were working. They worked very hard and even in not so great weather conditions outside! It was very wet and muddy outside due to the rain and that didn’t stop them from repairing our foundation and doing an excellent job! Thank you and would definitely do business again and recommend them!

Rocky Bennett

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Bonga, Bo, and Darrell. Did my gutters today. Wonderful job. Would recommend!

Bonga, Bo, and Darrell. Did my gutters today. Wonderful job. Would recommend!

Jonathan McManus (Knockout)

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We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to…

We hired Aquaguard to fix a raised lip on our walkway that our homeowner’s insurance flagged as a liability. They were also supposed to repair our front stoop, which had detached from the house by two inches due to settling. When the technician arrived, he immediately realized that neither issue could be addressed as originally planned. To mitigate the liability concern, he grinded down the lip to eliminate the trip hazard, but this fell short of what we had agreed upon. I voiced my frustration to the technician, who was understanding, and I then called customer service to escalate the issue. That same day, I received a call from the owner of Aquaguard, who personally apologized and assured me he would see to it that the job was done right. Later that week, he visited my home, evaluated the work, and candidly acknowledged that it did not meet their standards. Aquaguard then went above and beyond to make things right. They replaced two entire sections of our walkway, not only eliminating the trip hazard but also improving water drainage away from the house. Additionally, they filled the gap between the front stoop and the house—all at no cost to me. While there was a significant initial mistake, Aquaguard took full accountability and exceeded my expectations in correcting it. Because of this outstanding customer service, I will continue to use Aquaguard in the future, knowing they stand behind their work and prioritize customer satisfaction.

Brandon McCarn

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I just had Aquafina’s out to review a foundation leak issue. My technician Adrian Haynes spent almost two hours to identify the problem….

I just had Aquafina’s out to review a foundation leak issue. My technician Adrian Haynes spent almost two hours to identify the problem. After doing so, he told me the best solution was a service that Aquaguard didn’t provide, but he gave me a couple alternatives. I greatly appreciate his thoroughness and honesty. Even though they aren’t providing the solution, I would highly recommend you consider their services, and ask for Adrian Haynes.

Robert Penter

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The ATL North Crew did a great job encasing my crawl space yesterday. I'm amazed they finished everything in one day. Many thanks to Joseph …

The ATL North Crew did a great job encasing my crawl space yesterday. I'm amazed they finished everything in one day. Many thanks to Joseph P., Joseph E., and Tristen!

Megan Walker

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I called Aquaguard for an inspection and estimate of a house we are thinking of purchasing. Darrius was very informative, knowledgeable,…

I called Aquaguard for an inspection and estimate of a house we are thinking of purchasing. Darrius was very informative, knowledgeable, and courteous. He did a thorough inspection and gave us an educated and informative estimate.

Rusty Melancon

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Tim & Damion fixed every problem I had with the concrete around our pool. Super nice guys and I extremely happy with the entire experience…

Tim & Damion fixed every problem I had with the concrete around our pool. Super nice guys and I extremely happy with the entire experience with AquaGuard!

Theresa Smith

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I had an incredible experience with AquaGuard! Daniel Foster specifically was an absolute pleasure to work with. Daniel was very friendly,…

I had an incredible experience with AquaGuard! Daniel Foster specifically was an absolute pleasure to work with. Daniel was very friendly, professional, and clearly a very knowledgeable expert at what he does. He left no stone unturned, and was able to explain the process the detailed process in a very approachable way. It's easy to tell that he is just a genuinely good guy that you can fully trust.

Andrew Cook

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Very pleased with the work on our driveway. Brian McMaster and George Hiteshew were courteous, professional and knowledgeable about your…

Very pleased with the work on our driveway. Brian McMaster and George Hiteshew were courteous, professional and knowledgeable about your product and process. The work was well done 👏

Wendell Kirby

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Brooklyn, The most honest and respectful representative for a company that I personally have ever met. He covers all areas of the…

Brooklyn, The most honest and respectful representative for a company that I personally have ever met. He covers all areas of the contract and insist you have a good understanding of what you are signing. Very knowledgeable, very helpful, he will respond to all calls or texts at all times. Thanks, Brooklyn

Jeanette Abner

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Honestly is the best policy!!! I was scheduled for a floor support installation which means installing 4 support jacks beneath my bathroom…

Honestly is the best policy!!! I was scheduled for a floor support installation which means installing 4 support jacks beneath my bathroom floor. The day of the installation, Aqua Basement System foreman stop project and advise to consider replacing the entire bathroom floor inorder to fix the problem and not proceed with installing the support jack. I was shocked and appreciated by the professionalism of "doing the job right". The point is that he could have taken my money and proceeded with the plan but to the respect of the company's integrity and the loyalty to great customer service. He had chosen honesty. I appreciate the support Aqua Basment system provided during this process.

Delicia T.

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Raymond A. and Josiah M. did a phenomenal job. Groundwater was causing my driveway to crack and become uneven. They filled the void under…

Raymond A. and Josiah M. did a phenomenal job. Groundwater was causing my driveway to crack and become uneven. They filled the void under the driveway with expanding sealant, lifted the uneven parts back up until everything was level and filled in the cracks. They were very professional and easy to work with. I am beyond happy with their work.

Peter Berta

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Bill visited my daughter’s house and was extremely pleasant, patient and informative of what needed to be done for my daughter’s home. He…

Bill visited my daughter’s house and was extremely pleasant, patient and informative of what needed to be done for my daughter’s home. He was very thorough and I will definitely request Bill for future service on my home as well.

Margaret Hank

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The AquaGuard Team was professional, courteous and knowledgeable. They explained everything along the way in detail as to what needed to…

The AquaGuard Team was professional, courteous and knowledgeable. They explained everything along the way in detail as to what needed to be done. They kept us informed during the process. Highly recommend them.

James Rodger

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Mason, mason , and Luis did an exceptional job . They stayed out late to make sure everything was perfect for me. This is the crew I always …

Mason, mason , and Luis did an exceptional job . They stayed out late to make sure everything was perfect for me. This is the crew I always want to use. Thank you guys

Cheray Braddy

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Michael Dever came out for our annual maintenance of our basement system. He was punctual and professional. Highly recommend.

Michael Dever came out for our annual maintenance of our basement system. He was punctual and professional. Highly recommend.

Evan Szczepanski

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I met with DonPaul and he really broke everything down for me. He explained how AquaGuard works in a way that was easy to understand, which …

I met with DonPaul and he really broke everything down for me. He explained how AquaGuard works in a way that was easy to understand, which made it a lot easier for me to think through my next steps with my foundation repair.

Chris Haynes

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Great service by Brayden wonderful experience

Great service by Brayden wonderful experience

Cindy Krinke

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