Hi, I’m Joe Rusk, co-owner of AquaGuard Foundation Solutions. You know, at AquaGuard we’ve been serving Atlanta for 24 years and we’re still growing with over 200 employees. People often ask us, “What sets you guys apart? What makes you so unique?”
You know what my answer is? With us, everything matters.
It matters that we are honest with our messaging to our customers. It matters how we sound when we answer the phone when the customer calls. It matters that we send out information with the name and photo of our inspector prior to them showing up to your home so you know who to expect. It matters that we call the night before, and when we’re on our way, so that you can prepare for our visit. It matters that we properly diagnose and educate each and every customer, and it matters that we show up on time, and we do the work that we said we would do for you. It matters that the home looks cleaner when we’re done than it did when we got there. And it matters that we are there for each customer, years down the road should they ever need further service.
You see, to redefine an industry, we must redefine the customer experience from beginning to end. That is what makes us unique. You see, with us, everything matters. Until next time, have a great day from all of us at AquaGuard Foundation Solutions.
